mineracks.ai

Build the software your business always wanted.

AI has changed what custom software costs to build. The tools you were told were out of reach are now well within it, and we design them, build them, and run them for you.

Brisbane, Australia 30 years building software our own data centre

For twenty years, custom software was a luxury.

Six figures, the better part of two years, and a fair chance it was out of date by the time it landed. So most businesses did the sensible thing and bent themselves around whatever the off-the-shelf product happened to do, living with the workarounds, the double entry, and the spreadsheet that three people maintain by hand.

That arithmetic has changed. AI has brought the cost and the timeline of building software down far enough that the small, specific, genuinely useful tools your business has always wanted are now worth building. The hard part is no longer the money or the wait.

It is knowing where to start, and having someone who is still there when it needs to keep running on a Tuesday morning.

What we build

Five things businesses ask us for most. Every one of them is built around how you already work.

01

Software shaped like your business

The quoting tool, the scheduling board, the customer portal, the job tracker: the thing you currently run on a spreadsheet and goodwill. Built around your process, instead of bending your process to fit somebody else's product.

built around your processyours to keep
02

Answers from everything your company knows

One place to ask a question in plain English and get a real answer out of your files, email, notes and records, with a link to exactly where it came from. New staff stop asking "where do I find…", and the knowledge stops walking out the door when someone leaves.

every answer cites its sourcerespects who can see what
03

Work that does itself

Quotes drafted from supplier emails. Deliveries reconciled. Reports written. Enquiries read, sorted and routed to the right person. The repetitive, rules-based work that quietly eats a day a week and that nobody enjoys doing.

start with onemeasure itadd the next
04

Meetings that write themselves up

Recorded, transcribed and summarised automatically, then filed where you will actually find them again. A decision made out loud becomes as searchable as one written down.

transcript and summarysearchable with everything else
05

AI joined up to the systems you already run

Your accounting, CRM, ticketing and file storage, connected properly so the AI works from your real numbers rather than a plausible guess. This is the unglamorous part that decides whether any of the rest is trustworthy.

reads by defaultwrites only where you ask

Frontier AI and Private AI. You don't have to choose.

The best public models are genuinely remarkable, and you should use them where they shine: hard reasoning, drafting, making sense of messy text. Other work you would simply rather keep in the family: the pricing workbook, the client files, fifteen years of email.

So we run private models on hardware you control as well, and send each job to whichever suits it. Most businesses end up with a blend, and in daily use it is invisible. Your team just asks, and the right engine answers.

YOUR TEAM THE RIGHT ENGINE FOR THE JOB BACK TO WORK A question, or a job to be done Frontier models the hardest reasoning and drafting Private models on hardware you control The tool your team already uses either way, the whole thing runs at your site or in our data centre

scroll the diagram sideways to read it →

Choosing is our job, not yours. The blend can change later without anyone having to rebuild the software around it.

Your server room, or ours.

Same software either way. Most businesses pick ours and stop thinking about it.

Install it on your own hardware, on your own site, entirely under your control. Some businesses want exactly that, and we are happy to build it. Or hand the whole thing to us and let it live in our data centre, fully managed, with the infrastructure cost included in one predictable monthly fee.

It is our data centre. We designed it, we built it, and we run it, which is why we can simply show it to you.

Inside the mineracks data centre Video tour · inside the mineracks data centre

One company, from the idea to the power socket.

A project like this usually involves a developer, a hosting provider, an integrator and a managed service desk. When something misbehaves on a Monday morning, each of them has a clear and confident explanation of why it is one of the others.

We do the lot. We write the software, we run the infrastructure underneath it, we own the building that infrastructure sits in, and we answer the phone. There is nobody to point at, which we find concentrates the mind wonderfully, and it means you get straight answers quickly, from someone who can actually go and look.

Thirty years of writing software sits behind that, most of it done the hard way. AI has not replaced the judgement that comes from those years. It has made it a great deal quicker to apply, which is why the work now lands in weeks rather than quarters.

What mineracks runs
Our own data centre, designed and operated in-houseyes
Years writing software30
CPU cores across our racks246
Memory1,540 GB
Storage149 TB
Systems running in production104
Runbooks we maintain for them137
Companies between you and the person who fixes itnone

Start small. Build from there.

No transformation programme. One useful thing at a time.

The hardest part of this is rarely the technology. It is the first step. So we make the first step small, quick, and worth doing on its own.

01
A conversation

What is eating your team's time, and what you wish existed. Free, and often enough on its own to tell you whether this is worth pursuing.

02
One well-chosen first build

Not the biggest idea, but the one most likely to land quickly and be obviously worth it. You start a retainer at the size that suits you, and that first piece of work is what it goes on.

03
Then the next one

Once the first is live and your team has felt the difference, the conversation changes from "does this work" to "what else could we do". That is the good conversation, and it is where the real value turns up.

A monthly retainer, sized to what you can absorb.

Three sizes, named for the pace they set. Move between them as things change.

We don't sell one-off projects. You take a monthly retainer that gives you a set amount of our capability, and we work through your list together.

It suits your cashflow, so there is no six-figure decision to agonise over. More importantly, it suits the pace at which your team can actually take on change. Every new tool means new habits, and a business can only absorb so much at once before the improvements start getting in the way. The retainer sets a sensible speed and holds it.

01

Steady

A regular trickle of improvements, one modest thing at a time. The right pace for a business trying this out before it leans on it.

02

Momentum

The usual choice. Enough capability to keep a real roadmap moving, with work landing regularly and room to respond when something urgent turns up.

03

Full stride

For businesses where the software has become central to how they operate. A continuous build programme, and priority on our schedule.

Every size includes hosting, monitoring, backups and updates for everything we have built you. The infrastructure cost sits inside the retainer rather than arriving separately from someone else.

How we work

One predictable monthly number. A retainer sized to your business, with hosting and infrastructure already inside it. No surprise bills afterwards.
You can come and see it. The hardware your software runs on is in a building we own, and visitors are welcome.
We build it, then we run it. Hosting, monitoring, backups and updates are ours to worry about, not yours.
Everything is written down. You get the documentation, and it is accurate because we operate from it ourselves.
Nothing is locked in. Open formats and standard tools, so what we build for you keeps working whoever looks after it next.

Tell us what you'd build if it were easy.

A sentence or two about the work you would rather not keep doing by hand is plenty to start with.